Contact information

Contact Policy

At Luxury Professionals and Luxury Co., we are committed to providing 
responsive and professional customer support. Please review the 
information below for the preferred way to reach us and what to expect 
when you do.

How to Contact Us

For questions about your order, a return request, a shipping inquiry, 
or any other matter related to your purchase or experience with Luxury 
Professionals or Luxury Co., please contact us by email:

Email: Luxuryprofessionalsshop@gmail.com

Response Window

We aim to respond to all inquiries within 2–3 business days of receipt. 
Response times may be longer during holidays, promotional periods, or 
periods of high volume. Business days do not include weekends or U.S. 
federal holidays.

To help us assist you efficiently, please include the following when 
contacting us about an order:

- Your order number
- The email address associated with your order
- A brief description of your inquiry or concern

Do not share payment card numbers or sensitive financial information 
via email.

Additional Resources

For answers to common questions, you may also review our published 
policies:

- Refund Policy
- Shipping Policy
- Privacy Policy
- Terms of Service

By contacting us, you acknowledge that your personal information will 
be handled in accordance with our Privacy Policy.

Last updated: September 26, 2026